If you wanted a sandwich, you would not tolerate BI-style “self-service”

Self-Service Sandwich BarIn his recent blog post, Wayne Eckerson opens:

The promise of self-service analytics is almost too good to be true. Business people get the information they want, when they want it, how they want it

From there, he goes on to explain how he has seen this vision fail inside organizations, in a post which nicely articulates some of the pitfalls of self-service analytics.

However, I want to take a step back and look at his opening premise. Particularly, the aspect summarized as: Self-service analytics gives business people information “how they want it”. Continue reading

How to put information into the hands of front-line workers

In a recent post on this blog, my colleague Donald MacCormick, picked-up on a comment from Howard Dresner’s latest Wisdom of Crowds® Business Intelligence Market Study: “for the first time, operations moved ahead of executives in 2016 as the leading driver of business intelligence initiatives”

When discussing the findings of this report on Howard’s regular Friday #BIWisdom tweetchat, one contributor said: “More people are recognizing that the value of their data increases when put in the hands of people on the front lines.”

This is a sentiment we at Antivia wholeheartedly agree with, and so, in this post, we’re going to look at some examples of how we can put information into the hands of our front-line workers: Continue reading

Is end-user training killing your BI project?

User TrainingDo you have time set aside in your business intelligence (BI) project plan to train your business end-users? If you do, then I would urge you to think hard about what you are doing, because the need for business user training may well be an indicator that your project will not be the success you are hoping for.

As Mico Yuk is fond of saying, there is only one success metric which matters in BI: User Adoption. And, there are three reasons why the need for business user training kills adoption: Continue reading

Is your organization measuring the right things?

Are you measuring the right things?A while back we worked on a project to improve visibility into sales metrics for a large manufacturer.

Historically, the finance team pulled together a spreadsheet each month which they shared with the sales team. Sales people and their management used this information to track progress against target and to plan their activities for the following month.

The spreadsheet was complex. It was built from multiple data feeds and contained large numbers of interdependent calculations. Each month, it required a Herculean effort to pull the required information together on time and to validate it, ready for the sales team to use. Our remit was to show how we could help reduce the time and effort required to produce this information using dedicated business intelligence software. Continue reading

Two rays of hope from Howard Dresner’s Wisdom of the Crowds

rays of hopeLast week, Howard Dresner, a long-time BI analyst and the person who, back in 1989, coined the modern use of the term Business Intelligence, posted to his blog on Sand Hill an article which, at least to my mind, contained two of the best pieces of news about BI I have heard for a long, long time. These were the following quotes from his “Wisdom of Crowds® Business Intelligence Market Study”:

 

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“Should everyone have access to self-service data integration?”

data scientistAlmost as soon as I had published my last post (speaking up for forgotten business intelligence users), I saw the following question in a tweet from industry analyst, Wayne Eckerson (@weckerson):

“Should everyone have access to self-service data integration?”

This is a bit like asking:

“Should we give sharp knives to all children?” Continue reading

[Guest Post] 4 Reasons Why DecisionPoint Offers a Better Way Forward from SAP Dashboards

Ryan GoodmanThis is a guest blog post by Ryan Goodman, CEO and founder of CMaps Analytics and author of probably more SAP Dashboards (aka Xcelsius) than anyone else on the planet.

Last week on Twitter, I noticed some slides from an ASUG webinar offering the community an updated vision and way forward from SAP Dashboards to SAP DesignStudio.

While the SAP Dashboards product has a few more years of official support, most folks know that SAP is putting its weight behind the recently announced Lumira and Design Studio convergence.

Yet, I believe Antivia DecisionPoint offers a better path forward today to leverage your SAP BusinessObjects investments as your organization considers new dashboard solutions. Continue reading

Speaking up for forgotten business intelligence users 

There seems to be a conspiracy in the Business Intelligence (BI) world to ignore the needs of the large majority of users in an organization, namely most of the business users!

I don’t for a minute think this is deliberate. But, it is a significant oversight in a world where getting information to EVERYONE should have become a basic requirement of doing business.

In listening to the commentary around the market, you would be forgiven for thinking that the only capabilities that matter any more are: Continue reading

4 Examples of Putting Data to Work Across Your Business

4 information appsIf you are looking for ways to put your data to work across your organization, then let these 4 example interactive dashboards / information applications inspire you.

Each example covers a different business area, but they share a number of common traits: Continue reading

12 key capabilities of a modern information delivery platform

App-like BIHaving access to the right information empowers business people to perform to the best of their ability. For regular business users – our sales people, warehouse managers, call center team leaders, the executive team – who are often time-poor, this means you need to package up information for them in a way they can just pick up and use, so they can get quick answers to their most important questions.

At Antivia, we’ve been pushing the cause of the regular business user for many years. Lack of focus on what regular business users need is one of the reasons we believe that BI adoption rates have been stuck stubbornly at around 20% for the past decade.
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