Ted is a long-time Gartner analyst and his knowledge of Information Management is second to none. So I can only assume that he is trying to get a reaction with this question, because, to my mind, there can be only one answer and it is certainly not “nirvana”!
At Antivia, we’re passionate about BI user adoption. We believe it is the single most important metric to measure the success of a business intelligence project.
The reason for this is simple: it doesn’t matter how good a dashboard, report or visualization looks or how efficiently it conveys information if no one uses it. There’s no way you can become a data-driven organization if business people don’t want to or aren’t able to use the business information provided to them.
The information app is a new breed of business intelligence that gets critical business information into the hands of front-line workers in your organization. An information app is easy to use and requires no training, so business users can easily get the data they need to do their jobs more efficiently – just like an app on a smart phone.
With DecisionPoint™, developing these information apps is simple, requires no coding, and business users love working with them. It makes it possible for business users to get answers to questions faster, and it helps them make the right data-driven decisions.
For the past several years, BI adoption rates have been stuck stubbornly at around 20%. So, what can we do to increase adoption rates to ensure more of our business people have access to correct, up-to-date, information to help them do their jobs more effectively?
Take store and depot managers, for example. What information do they need to make them more effective – visibility into stock levels, lead times, on-time delivery rates?
As someone who has previously written (here and here) about how technology labels often don’t help us, you might think it a little odd to find me writing a post comparing one label (BI Apps) with another (self-service BI), but bear with me.
I came across an article written by a product marketing chap, which draws an interesting analogy between doctors needing patient information and corporate users of BI. The article is not recent, but we still see a trend, especially from vendors, claiming that self-service BI is everything business users need.
The author of the article asks us to imagine a scenario where doctors are not allowed to access data directly, but instead have to go and ask non-medical, data-specialists for the information, sometimes waiting hours or days for the answers. Clearly, this is supposed to be a parody on the way BI works in some organizations and equally clearly this would be a ludicrous way to run a hospital.
As we approach the end of February it seems like 2015 could be the year where the backlash starts against Big Data. I’ve seen numerous articles this year. including this one from InformationWeek, this one from ZDNet and this one from Quartz – ouch!, which paint a less rosy picture of the value of Big Data and, in fact, Big Data in general.
It’s that time of year again where the stars put on their nicest frocks and cross their fingers that they’ll bag the ultimate award – an Oscar. It’s the premier award ceremony and it’s watched by millions worldwide.
But what’s it got to do with business intelligence dashboards?