As a Salesforce® customer you want to provide online sales dashboards to your sales team. By giving them access to pre-built dashboards and reports you save them time … ensuring the information they need to be successful is always to hand.
Yet, many organizations find the standard Salesforce reports and dashboards too inflexible and too one-dimensional for their needs. They find they are often forced to dump data into Excel to get the answers they need. This is a time-consuming, manual process. It is impractical and frustrating for all involved. Frustrating for Salesforce administrators and sales operations people tasked with producing this information. Frustrating for sales people left waiting for information they need to do their jobs.
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