Key Performance Indicators – What Are They? A Key Performance Indicator (KPI) is something quantifiable that you can measure to track how effectively your organization is achieving its primary objectives. A good KPI will clearly indicate if your organization is heading in the right direction towards achieving its strategic goals.
Do you have time set aside in your business intelligence (BI) project plan to train your business end-users? If you do, then I would urge you to think hard about what you are doing, because the need for business user training may well be an indicator that your project will not be the success you are hoping for.
As Mico Yuk is fond of saying, there is only one success metric which matters in BI: User Adoption. And, there are three reasons why the need for business user training kills adoption: Continue reading →
When it comes to delivering reports and dashboards to business users across your organization, one size does not fit all. In fact, delivering generic dashboards to a diverse set of users is a recipe for dissatisfaction and lowadoption.
If your sales team is struggling to meet its goals then you need to take action.
Most sales managers will agree that replacing underperforming members of the team is a last resort. The cost of rehiring and the time taken for new hires to get up to speed and become productive means this isn’t a quick fix.
Instead, one of the fastest ways to improve performance is through 1:1 coaching. The aim is to bring low achievers closer to the level of your top performers.
With the current buzz in the market you could be forgiven for thinking that the only things you need to consider to plan your information strategy are machine learning and artificial intelligence. Yes, these are areas that will become important for all organizations. But, narrowing your focus to them alone will impair your ability to do business today.
Out of the box Salesforce® reports and dashboards are limited. They offer inflexible layouts and lack interactivity. So, they don’t present information in a way that reflects how modern sales teams work and think.
Other technical constraints make it tiresome to get the information your sales team needs in one place. For example:
When choosing software to help you keep track of your key performance indicators (KPIs), start by thinking about why you are tracking these metrics.
Who needs to see them? Are they designed for use by execs who need a top-down, company wide view? Or are they aimed at managers who need to track the performance of their department?
Dashboard apps (sometimes called information apps) are the latest evolution of business dashboards. They allow you to present business information in a highly visual form that frontline workers can readily understand. But, what sets a dashboard app apart is that it guides people through the information displayed, allowing them to hone in on areas of interest, and then leading them to the detailed transactional data they need to take action.
With more roles being advertised for Data Storytellers we asked ourselves what are the key traits of someone who is going to excel in this role.
Part of being a good Data Storyteller is being able to uncover new insights about the things that make your business tick and then presenting these in a clear and compelling manner that helps senior management to make effective strategic decisions. This requires good analytic skills aligned to a talent for filtering data and distilling it down to its essence.