Do you have time set aside in your business intelligence (BI) project plan to train your business end-users? If you do, then I would urge you to think hard about what you are doing, because the need for business user training may well be an indicator that your project will not be the success you are hoping for.
As Mico Yuk is fond of saying, there is only one success metric which matters in BI: User Adoption. And, there are three reasons why the need for business user training kills adoption: Continue reading →
Dashboard apps (sometimes called information apps) are the latest evolution of business dashboards. They allow you to present business information in a highly visual form that frontline workers can readily understand. But, what sets a dashboard app apart is that it guides people through the information displayed, allowing them to hone in on areas of interest, and then leading them to the detailed transactional data they need to take action.
Having access to the right information empowers business people to perform to the best of their ability. For regular business users – our sales people, warehouse managers, call center team leaders, the executive team – who are often time-poor, this means you need to package up information for them in a way they can just pick up and use, so they can get quick answers to their most important questions.
At Antivia, we’ve been pushing the cause of the regular business user for many years. Lack of focus on what regular business users need is one of the reasons we believe that BI adoption rates have been stuck stubbornly at around 20% for the past decade. Continue reading →
Throughout this series looking at the key requirements of a modern information delivery platform we’ve focused on 2 common threads:
Non-programmers need an easy way to create the kind of interactive dashboards and information applications today’s business users want to use
Business users must be able to pick-up and use these dashboards and applications without training to guarantee high adoption rates
Once you’ve solved these 2 challenges, one of the final hurdles to overcome in your quest to become a data-driven organization is scalability. You need to be sure that you can get information into the hands of everyone who needs it without having to overcome technology and cost barriers.
In the previous article in this series we discussed why a modern information delivery platform should enable non-programmers to create interactive dashboards and information applications to enable you to keep pace with the changing needs of your business.
However, regardless of how quickly you’re able to create and deliver information throughout your organization, it is equally important that business people are able to access and use this information as easily as they can use a mobile or web app in their non-work life.
In our last article we looked at why organizations need strong information delivery capabilities in addition to analysis as part of a well-rounded, modern BI portfolio to help them become truly data-driven.
Here, we look at the first of the capabilities that we believe you should look for in a modern information delivery platform.
This trend will come as no surprise to regular readers of this blog, as at Antivia we’ve been pushing the cause of the regular business user, the end consumer of information delivery, for many years. Lack of focus on what regular business users need is one of the reasons we believe that BI adoption rates have been stuck stubbornly around 20% for the past decade.
Most business users need sophisticated interactive dashboards or information apps to answer the questions that matter the most to them.
Think about it – if you have a smart phone, you probably use several apps a day. Emails, social media, fitness tracking, online banking and shopping, checking the weather… the list goes on. And all these activities have one thing in common – you access, interact and use them without really thinking about it.