Tag Archives: Business Intelligence

Why end-user training is killing your BI project

User TrainingDo you have time set aside in your business intelligence (BI) project plan to train your business end-users? If you do, then I would urge you to think hard about what you are doing, because the need for business user training may well be an indicator that your project will not be the success you are hoping for.

As Mico Yuk is fond of saying, there is only one success metric which matters in BI: User Adoption. And, there are three reasons why the need for business user training kills adoption: Continue reading

What is a dashboard app?

An example dashboard appDashboard apps (sometimes called information apps) are the latest evolution of business dashboards. They allow you to present business information in a highly visual form that frontline workers can readily understand. But, what sets a dashboard app apart is that it guides people through the information displayed, allowing them to hone in on areas of interest, and then leading them to the detailed transactional data they need to take action.

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“Should everyone have access to self-service data integration?”

data scientistAlmost as soon as I had published my last post (speaking up for forgotten business intelligence users), I saw the following question in a tweet from industry analyst, Wayne Eckerson (@weckerson):

“Should everyone have access to self-service data integration?”

This is a bit like asking:

“Should we give sharp knives to all children?” Continue reading

4 Examples of Putting Data to Work Across Your Business

4 information appsIf you are looking for ways to put your data to work across your organization, then let these 4 example interactive dashboards / information applications inspire you.

Each example covers a different business area, but they share a number of common traits: Continue reading

12 key capabilities of a modern information delivery platform

App-like BIHaving access to the right information empowers business people to perform to the best of their ability. For regular business users – our sales people, warehouse managers, call center team leaders, the executive team – who are often time-poor, this means you need to package up information for them in a way they can just pick up and use, so they can get quick answers to their most important questions.

At Antivia, we’ve been pushing the cause of the regular business user for many years. Lack of focus on what regular business users need is one of the reasons we believe that BI adoption rates have been stuck stubbornly at around 20% for the past decade.
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What enterprise features does your BI platform need to support a wide scale deployment?

Throughout this series looking at the key requirements of a modern information delivery platform we’ve focused on 2 common threads:

  • Non-programmers need an easy way to create the kind of interactive dashboards and information applications today’s business users want to use
  • Business users must be able to pick-up and use these dashboards and applications without training to guarantee high adoption rates

Once you’ve solved these 2 challenges, one of the final hurdles to overcome in your quest to become a data-driven organization is scalability.  You need to be sure that you can get information into the hands of everyone who needs it without having to overcome technology and cost barriers.

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Why business users need interactive dashboards they can just pick up and use without training

Business man with smartphone and tabletIn the previous article in this series we discussed why a modern information delivery platform should enable non-programmers to create interactive dashboards and information applications to enable you to keep pace with the changing needs of your business.

However, regardless of how quickly you’re able to create and deliver information throughout your organization, it is equally important that business people are able to access and use this information as easily as they can use a mobile or web app in their non-work life.

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Enable non-programmers to create the information apps business people need

In our last article we looked at why organizations need strong information delivery capabilities in addition to analysis as part of a well-rounded, modern BI portfolio to help them become truly data-driven.

Here, we look at the first of the capabilities that we believe you should look for in a modern information delivery platform.

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The emergence of the modern information delivery platform

Information deliveryA recent Gartner report: “Predicts 2016: Changes Coming in How We Buy Business Analytics Technology” refreshingly acknowledged the emergence of a number of BI and analytics platforms that are more focused on information delivery than analysis, which demonstrates market momentum towards including information delivery alongside analysis within the modern BI portfolio.

This trend will come as no surprise to regular readers of this blog, as at Antivia we’ve been pushing the cause of the regular business user, the end consumer of information delivery, for many years. Lack of focus on what regular business users need is one of the reasons we believe that BI adoption rates have been stuck stubbornly around 20% for the past decade.

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How to make app-like BI a reality

App-like BIMost business users need sophisticated interactive dashboards or information apps to answer the questions that matter the most to them.

Think about it – if you have a smart phone, you probably use several apps a day. Emails, social media, fitness tracking, online banking and shopping, checking the weather… the list goes on. And all these activities have one thing in common – you access, interact and use them without really thinking about it.

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