Do you have time set aside in your business intelligence (BI) project plan to train your business end-users? If you do, then I would urge you to think hard about what you are doing, because the need for business user training may well be an indicator that your project will not be the success you are hoping for.
As Mico Yuk is fond of saying, there is only one success metric which matters in BI: User Adoption. And, there are three reasons why the need for business user training kills adoption: Continue reading →
Dashboard apps (sometimes called information apps) are the latest evolution of business dashboards. They allow you to present business information in a highly visual form that frontline workers can readily understand. But, what sets a dashboard app apart is that it guides people through the information displayed, allowing them to hone in on areas of interest, and then leading them to the detailed transactional data they need to take action.
In the previous article in this series we discussed why a modern information delivery platform should enable non-programmers to create interactive dashboards and information applications to enable you to keep pace with the changing needs of your business.
However, regardless of how quickly you’re able to create and deliver information throughout your organization, it is equally important that business people are able to access and use this information as easily as they can use a mobile or web app in their non-work life.
In our last article we looked at why organizations need strong information delivery capabilities in addition to analysis as part of a well-rounded, modern BI portfolio to help them become truly data-driven.
Here, we look at the first of the capabilities that we believe you should look for in a modern information delivery platform.
Most business users need sophisticated interactive dashboards or information apps to answer the questions that matter the most to them.
Think about it – if you have a smart phone, you probably use several apps a day. Emails, social media, fitness tracking, online banking and shopping, checking the weather… the list goes on. And all these activities have one thing in common – you access, interact and use them without really thinking about it.
Flying home through LaGuardia or LAX? You might be better off driving. At least that’s what the numbers in our interactive flight data dashboard indicate.
We’ve based the dashboard on public flight delay data from the Bureau of Transportation Statistics. It includes metrics for more than 50 major US airports and 17 airlines, and is a bid to help Christmas travelers get home on time.
Mobile business intelligence has evolved from being a nice-to-have to a must-have for many of today’s businesses, and mobile capabilities are now high on the list when organizations are considering BI tools.
With the global workforce becoming more and more mobile and business moving faster than ever, it is crucial that people can take their KPIs and latest business information with them when they’re on the go. If not, business people become frustrated that they have to revert to making decisions based on gut-feel.