Don't keep front-line workers in the dark about their performance
Do front-line workers in your call center, manufacturing plant or warehouse have a clear picture of the numbers that matter in their area of the business? Without access to information about their performance and progress, it's hard for people to be sure they are doing what your organization needs and expects of them.
Drive operational excellence by displaying key information on big screen TVs
DecisionPoint™ enables you to display dashboards on wall-mounted TVs in your offices, factories and warehouses. Using software to display information on TV screens enables front-line workers to see the information they care about, at a glance, as they walk by. When operational information is visible, your whole team can pull together and focus on what matters to deliver exceptional performance.
Display business information on any screen across your organization
Use any screen within your organization to display dashboards. Be it in your contact center, your warehouse, your manufacturing plant, your helpdesk or your lobby ... you can deliver information onto big screens wherever and whenever it is needed.
Control the flow of information to every corner of your organization
Control which dashboards are displayed on which screens, from the comfort of your desk. Set-up playlists of dashboards and allocate these to groups of screens. This gives you control over the information that is displayed across your organization, ensuring you have the right information in the right place at the right time.
Keep everyone updated with the latest information
Schedule dashboards to refresh as often as you need (e.g. every minute, every 10 minutes, every hour, etc.). Use color-coded alerting to highlight good and bad performance. This ensures everyone has their finger on the pulse and can spot and rectify issues before they become problems.